CASE STUDY
Cavalier Bremworth
INDUSTRY: Manufacturing| SOLUTION: EDIStech B2B Order Entry Web Portals
Business Pain Points:
- A Plethora of clients wanting to trade electronically with Cavalier Bremworth
- Customer Service Clerks manually keying in orders
- Business being stifled due to manual processes.
EDIS Solution:
- EDIStech built an Order Entry Portal.
- Multiple Carpet Dealers throughout New Zealand and Australia can enter carpet orders into the Portal.
- Orders entered into the Portal are loaded directly into Cavalier Bremworth’s ERP system.
One Order Entry Portal for Multiple Retailers
Cavalier Bremworth had many carpet dealers throughout New Zealand and Australia sending them orders by fax and email. These orders were manually keyed into Cavalier’s Order Entry System via a host of Customer Service Representatives.
The Group IS Manager, Trevor Jones, wanted all dealers to connect to Cavalier Bremworth via a single conduit for orders to be received. EDIStech implemented a B2B Web Portal Order Entry site. This Portal gives dealers not only the ability to key orders, but to perform;
- Real Time Stock Enquiries
- Reserve Stock
- Review and order stock on Clearance
- Access resources on carpet care and Cavalier’s manufacturing processes for end consumers.
The next step for Cavalier Bremworth is to connect electronically to key Suppliers thus improving efficiencies in their entire supply chain.
