CASE STUDY

Cook Medical

INDUSTRY: Medical Device Manufacturer | SOLUTION: EDIStech B2B EDI

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Business Pain Points:

Customers Ordering incorrect product
Errors in Order Entry
Excessive stock Levels

EDIS Solution:

Assisted Cook Medical upload their products onto the National Product Catalogue via EDIStech’s partner Bizcaps
Uploaded customer orders electronically into Cook Medical’s ERP system, eliminating manual order entry.
All stock entries are now electronically processed allowing faster information on stock levels. Cook Medical has now been able to instigate JIT methodology reducing stock levels.

Cook Medical is now able to deliver critical medical devices to hospitals much quicker.

The level of automation EDI brings to the ordering process has made it an easy sell to Cook Medical’s customers. With Purchase Orders based on accurate information and in XML format, they are picked up by our ERP system without anyone touching them at our end. Orders are instantly forwarded to Cook Medical’s distribution centre where a Picking List is printed and from where the customer is sent an automated reply with shipping details. This is followed up by an EDI invoice sent electronically to the customer once the shipment is sent.

“I felt confident selecting EDIStech, because you know when you talk to some people – You know you can work with them and nothing is going to be too difficult”

Jithendra Nair
Cook Medical Asia Pacific IT Director

EDI is the way to go. It takes away human error and is secure and efficient.

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