CASE STUDY
Cook Medical
INDUSTRY: Medical Device Manufacturer | SOLUTION: EDIStech B2B EDI
The level of automation EDI brings to the ordering process has made it an easy sell to Cook Medical’s customers. With Purchase Orders based on accurate information and in XML format, they are picked up by our ERP system without anyone touching them at our end. Orders are instantly forwarded to Cook Medical’s distribution centre where a Picking List is printed and from where the customer is sent an automated reply with shipping details. This is followed up by an EDI invoice sent electronically to the customer once the shipment is sent.
“I felt confident selecting EDIStech, because you know when you talk to some people – You know you can work with them and nothing is going to be too difficult”
Jithendra Nair
Cook Medical Asia Pacific IT Director